Responsible Gaming

Gaming Should Be Entertainment

At Shot in the Dark, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. While we offer fast and convenient instant withdrawals, it's important to approach gaming with a responsible mindset and set realistic expectations.

Remember: the house always has an edge. Only gamble with money you can afford to lose, and never view gaming as an investment or income source.

Age Verification

Gaming services are available only to individuals who are 18 years of age or older (or the legal age of majority in your province, whichever is greater). Shot in the Dark is committed to preventing underage gambling and verifying the age of all players before account creation and first withdrawal.

If you are under the legal age, please do not create an account or attempt to gamble. Parents and guardians are encouraged to use parental controls and monitoring tools to protect minors from accessing gaming platforms.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. If you recognize any of the following signs in yourself or someone you know, it may be time to seek help:

• Chasing Losses: Continuing to gamble to try to recover money you've lost
• Hiding Gambling Activity: Keeping your gaming a secret from family, friends, or loved ones
• Spending More Than Intended: Regularly exceeding your budget or spending limits
• Preoccupation: Constantly thinking about gaming, planning your next session, or reliving past gaming experiences
• Escalating Stakes: Needing to bet larger amounts to achieve the same level of excitement
• Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
• Neglecting Responsibilities: Prioritizing gaming over work, school, family, or personal obligations
• Borrowing Money: Taking loans or using credit to fund gaming activities
• Mood Changes: Experiencing anxiety, irritability, or depression when unable to gamble
• Using Gaming to Escape: Gambling to cope with stress, anxiety, depression, or other difficult emotions

Self-Help Tools & Controls

Shot in the Dark provides several responsible gaming tools to help you maintain control of your gaming activity:

• Deposit Limits: Set a daily, weekly, or monthly cap on how much you can deposit into your account
• Loss Limits: Establish a maximum amount you're willing to lose during a set time period
• Session Time Limits: Restrict the duration of individual gaming sessions
• Reality Checks: Receive periodic reminders during gameplay showing your time spent and money wagered
• Self-Exclusion: Temporarily or permanently lock yourself out of your account if you need a break from gaming
• Account Cooling-Off Period: Take a mandatory break before re-accessing your account

We encourage you to use these tools proactively. You can adjust your settings at any time through your account dashboard, or contact our customer support team for assistance.

Support Organizations in Canada & Beyond

If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:

Canada

• Responsible Gambling Council
  Website: www.responsiblegambling.org
  Provides resources, treatment referrals, and information for problem gambling in Canada
• Gamblers Anonymous Canada
  A peer-support fellowship offering meetings and mutual aid for those struggling with gambling addiction
• Provincial Helplines: Most Canadian provinces offer free gambling helplines—check your provincial health ministry for contact information

International Support

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free counselling and support services for problem gamblers
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling operators
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Confidential counselling and resources for problem gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Information and referrals for gambling addiction treatment in the US

If You Need Help, Reach Out Today

Problem gambling is a serious issue, but it is treatable. If you're experiencing difficulties with your gaming habits, please don't hesitate to seek support. Reaching out to a counselor, trusted friend, or family member is a sign of strength, not weakness.

Remember: Shot in the Dark is committed to supporting your responsible gaming journey. If you need to use self-exclusion, take a break, or adjust your account settings, our customer support team is here to help—no questions asked.

Contact a support organization or counselor today if you need help managing your gambling.